Help - Frequently Asked Questions

Welcome to the Stalltastic FAQ Help area.

Understanding Stalltastic

We love the independence, variety and picturesque locations that local Events, Markets, Farm Gates and Cellar Doors give to us all.

We created Stalltastic as a place where Markets, Events, Farm Gates and Cellar Doors can have a home, be promoted and connect with their Stallholders and Customers.

Stalltastic is also a community, a place for information on running events or stalls to be shared.

We have a unique feature allowing Stallholders to directly link to the events they attend. Linking Stallholders to the events they attend enhances the usefulness of an Event offering and maximising interest for the public.

 

Vineyards and Boutique Breweries/Distilleries open to the Public, showcasing their products directly to the public from their production premises.

Farm based businesses that are open to the public. Showcasing their produce directly to the public from their production premises.

Account & Profile

As part of the registration process an automatic activation email will be sent to the email account you provided.

Until this link is clicked, your account will remain in-active.

This automatic email we send is normally delivered within a few minutes.
Check your spam folder if it has not been received in your inbox promptly.

If you still have an issue please Contact Us and we will help.

Joining Stalltastic is easy and free.

You can sign-up by completing the registration process. Jump to Registration.

Enter your name, email address and a password of your choosing. These details are for use only on sign-in and are not shown on your listings unless specified. Your privacy is important so we will never give your details to third party companies.

Once you have entered your details we will send an email with an activation link to complete the registration process. This should arrive in a few minutes, please check your spam folder if it does not appear in your inbox.

Once you have registered you can visit the My Account tab to list Events, Stalls or Suppliers. Not quite ready to list yet? That's OK, you can still register and stay part of the community to receive newsletters and other information of interest.

General Questions

A picture says a thousand words - so add your unique image to your Stalltastic listing to tell your customers about you.

 

How to add or change an Image

To change an image, login to Stalltastic, click on My Account, find your listing under My Events or My Stalls.

Once you have opened your listing click on the Edit option. The "Main Image" field will be displayed.

Click the Browse button to locate your image file. Note that the Image File will not actually be uploaded until you update your listing.

Remember to Update your listing to save your image selection and other changes. 

Note that you must have the rights to use the image uploaded.

 

Technical Tips & Tricks

Images on Stalltastic are displayed in an 8:5 ratio which is landscape format. We will work some magic to adjust your image to display in the best possible way, but a landscape image will generally shown as you intend it to be.

We recommend that Images should be at least 400 pixels wide to preserve quality. This is not normally an issue as most camera pictures are 2000 or 3000 pixels wide.

Image file types supported include JPG and PNG.

File types that are not supported are PDF and DOC.

Extremely large image files may cause the update or save process to take extra time (a few minutes)

 

No Image/Default Images

Where a specific image is not provided, Stalltastic will display a default image.

 

As always Contact Us if you need additional help with your listing.

Questions by Organisers

To claim your existing default event follow these steps...

Step 1: Login or Register

Step 2: Search for your event

Step 3: click the "Own this event?"  link which is below the location section.

Step 4: Customise your listing by adding an image, your contact details including website, phone and email. Include a description of your event and dates up to two years in the future. 

 

To create your unique new Event listing, follow these steps;

Step 1: Register now or Login to your account. These details are not shown on the events you list unless you specify it.

Step 2: Add your event from the My Account menu to create your unique free event page. Or Click here to add event.

Customise your listing by adding an image, your contact details including website, phone and email. Include a description of your event and dates up to two years in the future.

Step 3: Tell your Stallholders so they can create their own unique free stallholder page and link it to your event page. Having Stallholders linked to your event enhances your listings value to the public.

Step 4: Revise your listing regularly.


Keeping your event dates valid into the future and adding new content will ensure your customers are always up to date with your event.

 

The quickest way to find your listing is under the My Account - My Events menu. You can update your listing at any point as you can always change or edit your listing as many times as you like.

Your listing is also available from the dashboard when you are logged in.

New Event listings or editing existing Event listings should be completed as follows;

Title
Your Events name, ie "Somewhereville Donuts Festival"
Its a good idea to put your town or suburb name into the event name.
Stalltastic will generate a unique webpage for your event. ie. stalltastic.com.au/events/somewhereville-donuts-festival 

It is not recommended to put a year (ie 2020) or words like "Inaugural" or 23rd Annual in the name. These are details that are best put into the description and changed over time.

Type
We have added in some categories to help define your Event. This aids the general public to find your in searches.
If you have a suggestion for another type please let us know!

Image
Your listing will have more impact with an image as ‘A picture says a thousand words’ so add your unique image to your Stalltastic listing to tell your customers about your Event.

Images on Stalltastic are displayed in an 8:5 ratio which is landscape format. We will work some magic to adjust your image to display in the best possible way, but a landscape image will generally shown as you intend it to be.  We recommend that Images should be at least 400 pixels wide to preserve quality. This is not normally an issue as most camera pictures are 2000 or 3000 pixels wide.

Image file types supported include JPG and PNG.

Please remember that you must have the rights to use the image uploaded

Cost
This field is to specify the cost for public entry. If your event is to have paid entry for attendees please add the cost details in your description.
This field is not to show site costs for stallholders/vendors.

Description
This is the blurb to highlight your event. Your description will appear under your event image and can be updated as regularly as you would like. 

Contact Details (Name, Email, Phone Number)
This will be publicly displayed contact information for your Event.
Note that your account details (name, email) will not be listed on the website (unless you enter them here as the listing contact details).

You must provide at least one type of contact information; either email, phone or website.

Website
This is a link to an external website or Social Media page for your event.

Map/Address
Type in your Events location into the provided Google maps section.
You can fine tune the location by dragging the location marker.

Venue Information
You may wish to provide additional location or parking/public transport details here.

Frequency
A description on event frequency that will be displayed as summary information.
Examples are "First Saturday of the Month", "Every Friday Night"
Note that this is not used to generate event dates for the calendar.

Hours
State the opening hours for the event here. ie "8am-1pm" or "4pm till late"

Vendors Wanted
Tick this box if you would like us to advise our existing Stallholders about your event.
This is information is not displayed on the Stalltastic website.

Event Dates
Select days that event is on. You are able to enter dates up to two years in advance. Remember to take into account public holidays (esp Christmas and Easter). You should periodically update your dates into the future to ensure your event does not expire on Stalltastic.
You can also deselect days if there is a change to schedule. You will find more information for Event dates in How to manage my event dates

If you need additional help with your listing please Contact Us.

It is important to ensure that your event dates are complete and correct so to maximise your engagement with the public and stallholders.

Remember that the frequency field is displayed as text information only, and does not generate dates for your event. You must enter the dates into the calendar separately.

If your events dates "roll off" don't worry your event will still be found. Events without any valid future dates will be listed as "expired". It is best to ensure that a future date is associated to your event. We recommend, as a minimum, that every 3 months your review your event dates to make sure they are current. This is a good time to check other details as well.

To be confirmed events
New events that have not finalised their dates, should choose a date or dates that are most likely. Until your dates are final, please add to your event description and/or frequency the status TBC - to show event dates are yet to be confirmed. Once your dates have been finalised other dates should be deselected and the TBC notes removed.

Ad-hoc events
Typically around Christmas, New Year and Easter regular event dates are changed or extra dates added. Remember to update your event listing to reflect these changes. An additional day you are open can just be added to your normal event listing.

Sometimes though you might want to make a new event entry if you are having an event that is different enough to warrant its own page. Your ad-hoc event may have a special theme or different times to usual. For example if your usual event is daytime and you are having special twilight market for Christmas you might like to list this as a new event. On Stalltastic all standard event listings are free and you are not limited to one listing, however multiple listings will require multiple management, so choose what is best for you. 

Editing your event dates
This is easy to do, simply login to Stalltastic and edit your event. Navigate using the Next buttons to move to the last section (page 3 of 3) which has the calendar. Selected dates (purple) will be marked as valid for your event. Click on a selected date to deselect it. You can change the month by using the small arrow buttons next to the month name.

 

This example has 21 Oct 2018 marked as one of the event dates.

 

As always Contact Us if you need additional help with your listing.

Standard listings are Free, and always will be.

If you would like a premium listing for more prominence, then please Contact-Us for full options and pricing.

Questions by Stallholders

 To create a new Stallholder listing follow these steps;

Step 1: Login to your account, or register for a new account.

Step 2: From the My Account tab select Stallholders, then Add Stall to create your Stallholder page. Or Click here to create.
             For detailed information on Stallholder listing creation and management see  Help in completing my new Stallholder listing

Step 3: Search Stalltastic to find the events you attend. 

Step 4: From the event page click the Link your Stall button to connect your Stallholder listing page.

If you can't find the event you attend, let the event organiser know they are missing out on free listing at Stalltastic.com.au or let us know and we will create a default listing for the event.

 

The quickest way to find your listing is to login to Stalltastic and visit My Account - My Stalls menu.
You can update your listing at any point as you can always change or edit your listing as many times as you like.

Your listing is also available from the dashboard when you are logged in.

New Stallholder listings or editing an existing Stallholder listing should be completed as follows;

Title
This is your Stalls name, ie "Bobs Bangles and Bling"
Stalltastic will generate a unique webpage based on your Stall name. ie. stalltastic.com.au/vendors/bobs-bangles-and-bling

Type
We have added in some categories to help define your Stall business. This aids teh general public to find your Stall in searches.
If you have a suggestion for another "type" please let us know!

Image
Your listing will have more impact with an image as ‘A picture says a thousand words’ so add your unique image to your Stalltastic listing to tell your customers about your Stall.

Images on Stalltastic are displayed in an 8:5 ratio which is landscape format. We will work some magic to adjust your image to display in the best possible way, but a landscape image will generally shown as you intend it to be.  We recommend that Images should be at least 400 pixels wide to preserve quality. This is not normally an issue as most camera pictures are 2000 or 3000 pixels wide.

Image file types supported include JPG and PNG.

Please remember you must have the rights to use the image uploaded.

You will find more useful information at How to manage an Image for my listing

Description
This is the blurb to highlight your business. Your description will appear under your Stall image and can be updated as regularly as you would like. You could update your Stall description with information like new products, new Events you attend or seasonal offerings.

Contact Details (Name, Email, Phone Number)

These details will be publicly displayed as the contact information for your Stall. Please note your account details (name and email) will not be shown on the website unless you enter them here as the listing contact details.

You must provide at least one type of contact - either email, phone or website information.

Website
This is a link to an external website or Social Media page for your Stall.

Areas Covered
Click on the State headings to expand the section, you can select, de-select the areas that you attend or wish to attend. You can pick and choose any areas around the Country, and can include as many areas as you would like. If you wish to cover the whole Country please select each box individually. 

 

As always Contact Us if you need additional help with your listing.

Standard listings for Stallholders on Stalltastic are free, and always will be.

If you would like a premium listing for more prominence, then please Contact-Us for full options and pricing.

Prospective stallholders should contact the event organisers directly.

All event listings have contact details in the Fact File information.